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Alcohol Server Certification Online Course
Responsible alcohol
server training ensures that sellers and servers of alcohol understand the liquor laws in their states and serve
responsibly. Some areas require alcohol seller/server certification for any employee that handles alcohol. Alcohol
seller/server certification is a separate type of training that requires a short, state-specific course.
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All PBSO courses
come with live toll free support!
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Our online responsible alchol seller/server training
course can be taken in one or more online sessions and satisfies the requirements in most areas. It is a good idea
to get this additional certification because many establishments require this training to lower their insurance
rates. This additional certification can also help you stand out from other job applicants who don't have alcohol
server training. Includes course Certificate
and Toll Free Student Support.
Course Number: PS101A Fees:
$24 Enroll
Gratuity
Secrets Online Course
Tipping, also known as a gratuity, is a multi-billion dollar industry in the United States. Restaurants and bars
rely on customer tips to supplement employee income, thereby keeping prices low and cutting down on sales tax the
customer would otherwise have to pay. Because tipping is obligatory, the server assumes all the risk and reward,
while the restaurant or bar can operate safely at a lower cost. Servers need to know proven methods to increase
their bottom line. The purpose of this course is to help you develop strategies to maximize your overall tipping
percentage and the customer’s overall bill, which is the basis for your tip. Includes course Certificate and Toll
Free Student Support.
Course Number: PS105A Fees:
$24 Enroll
Wine
Knowledge Online Course
The consumption of wine in America has skyrocketed in the past fifteen years. No matter where you are employed
as a bartender, waiter, waitress, or server, you will need at least some knowledge of wine. Arming yourself with
wine knowledge will help you as a bartender to make suggestions when asked by a customer and may lead to bigger
tips. If you want to work in a restaurant that serves wine, you need to have some basic knowledge of wines. This
course is perfect for teaching you what you need to know. Includes course Certificate and Toll Free Student Support.
Course Number: PS102A Fees:
$24 Enroll
Waiter/Waitress
Online Course
If nothing motivates you more than a challenge, working as a server could be for you. This job is all about serving
customers and making sure they are happy with everything you provide to them during their stay at your restaurant.
To be a waiter or waitress you have to be able to think fast and have a good memory. It may not always seem like
it, but servers have a responsibility to be extremely well organized and "together." Not only do they
have to deal with cranky custmers, hot kitchens, and sore feet, they also have to have a positive attitude and
the ability to juggle many tasks (and plates) at once. Includes Certificate and Toll Free Support.
Course Number: PS104A Fees:
$24 Enroll
Club
Drugs Online Course
This course is set up to allow you to advance your knowledge of club drugs, through easy-to-master lessons. You
will learn your role in recognizing club drugs and drug abuse along with your responsibilities and obligations
under the law. As you move through the course, you will learn the common terminology and common names for club
drugs and how to recognize when an individual is under the influence of drugs, including how you should react.
Course topics include marijuana, stimulants, depressants, hallucinogens, pharmaceuticals, amphemtamines, cocaine,
and ecstasy. Includes Certificate and Toll Free Support.
Course Number: PS106A Fees:
$24 Enroll
General Course Information
These online courses
are set up to allow you to advance your knowledge of the hospitality industry through easy-to-master lessons. As
you move through the course, you will learn specific and detailed information that will help you improve your career.
How long do the courses take?
Each course will take at least 2 to 3 hours to complete. However, any additional time needed
will depend on your personal study habits. You can take as much time as you need. Previous quiz results will
be saved.
What if I want to take a break?
Short breaks are acceptable so long as you don't leave your computer for too long. If your computer
is idle for 25 minutes, a warning message will pop up explaining that you have 5 minutes left of inactivity before
you are automatically logged off and have to log back in again. You can reset the inactivity timer by moving your
mouse or clicking on a link.
How do I use the flash cards?
You will use Interactive Flash Cards to practice the concepts from each lesson. Click the button
on the flashcard page to start the flash cards. Step through them one by one by using the right arrow.
You can also step back through the flash cards by clicking on the left arrow. You will be presented with flash
cards prior to the quiz for each lesson.
How do I take the quiz and/or final exam?
You click the button on the quiz page to start each lesson quiz. At the end of the quiz you will
see your results.
Can I take the quizzes more than once?
Yes, if you feel you need more practice, review the lessons and flashcards again before retaking
the quiz. You can take the practice quizzes as many times as you like.
What if I fail a course?
You can re-take
each course as many times as needed in order to pass.
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